If you look into any team success
story, there you can visualize effective teamwork; where trust had its
influence. Each member of the team must show trust, cultivate trust through his
actions and words, and work to keep up. Each member must able to trust his team
members with a commitment to work for the goals; trust emphasizes a phase to
work competently with those goals and communicate consistently about any issues
that affect the team.
There are very important 5 Cs in any
team work and they are :
1st 'C' -
"Commitment"
Commitment is an
important part of trust. Every team member must commit to help teammates to
meet the goals of the team -- irrespective of personal or professional
obstacles present themselves. For example, a team member who has to take an
extended amount of sick leave, must try to work from home as much as
possible. Team members should rely on one another to do their part
of the team's work without fail. Each team member should aware of the harmful
consequences of not following through on commitments.
2nd ‘C’ –“Competence”
Core competence is second biggest point in achieving
success; whether it is for person or a team. Team members must trust that their
teammates are competent enough to complete the assigned tasks
successfully. For example, each team member must focus on an assigned
task, without worrying about teammates following through, with their assigned
tasks. Individual team members must realize when they need help and ask for it,
instead of concealing their weaknesses among the group. When team members show
vulnerability to their teammates, in response the team mates help an
efficient to complete the task. Hence trust will grow between them.
3rd ‘C’- “Communication”
Meaningful consistent communication is necessary for a
trusting relationship within a team. For example, if a team member
finishes assigned task early, he should communicate tell other team mates
that his task is complete and he can help another member if necessary. Vital
information such as a deadline change or a lack of resources, etc would be
communicated in the team as soon as possible. People working within virtual
teams, need to make an effort to keep all members within the loop. Let us
understand it with an example, a member of a team receives an information, he
should send such information to all team members in time; If he doesn't it may
result in delayed productivity. Message shared over a group-email or use of an
online tool is necessary to communicate with every member. Team members who
receive communication from other team members should always reciprocate to
build trust.
4th ‘C’- “Collaboration”
True collaboration takes place only
when a sense of trust between team members established. 'Collaborate' means
joint, collective, co-operation, teaming-up, etc. When team members
collaborate, they share creative ideas without fear that another team member
will take credit for their ideas. A team member who feels trusting team
environment, might work more to bring up concerns that are relevant to the
team's goals. Collaborative and trusting team environment allows team
members to share personal information within the team and develops a stronger
bond with their teammates.
Final Key Points
- Trust is an essential element in team productivity; Without it, you're unlikely to get anything meaningful done. But with it, teams can carry out everything they set out to do.
- It is important to a leader that he set himself as an example, showing team members, demonstrating his trust in them, as well as in his colleagues.
- An effort be made to help everyone get to know each other on a personal level, encourage conversations, family values or hobbies made by each team member. It also helps to discourage cliques, if you feel that they're damaging to the group's trust and morale.